Topic: Main site

[ZamasuBlack22]

It won't let me log in, I've changed my password and used a new password and it still doesn't let me sign in. It doesn't even tell me that my information is wrong it just refreshes the page.

[Dunrobin]

It won't let me log in, I've changed my password and used a new password and it still doesn't let me sign in. It doesn't even tell me that my information is wrong it just refreshes the page.

I just looked at your account there and don't see any obvious reason why it wouldn't let you sign in.  Are you trying to log in on a mobile device or a desktop, and what browser are you using?

[ZamasuBlack22]

I just looked at your account there and don't see any obvious reason why it wouldn't let you sign in.  Are you trying to log in on a mobile device or a desktop, and what browser are you using?

I'm using desktop and chrome. I tried to sign in with both email and username.

[metaldams]

I’m nowhere near the computer or website expert as Rob, but I do deal with this stuff for my bank’s website, soooo…

First try another web browser.

Did you try shutting down your device and restarting?

If none of that works, maybe clear cookies and cache?

[ZamasuBlack22]

I’m nowhere near the computer or website expert as Rob, but I do deal with this stuff for my bank’s website, soooo…

First try another web browser.

Did you try shutting down your device and restarting?

If none of that works, maybe clear cookies and cache?

I've tried all 3, no luck

[metaldams]

I've tried all 3, no luck

You have just received my complete and vast knowledge of computers.    The rest is between you and Rob. 

Exit, stage left.

[Dunrobin]

I've tried all 3, no luck

I just sent you a PM.